Serenata flowers are an excellent shop with no problems with leaving the order online, it was quick, simple and very easy to order with a large selection to choose from. However, the delivery company they choose to use is a bit hit and miss. Yodal! I have found from previous purchases online yodal are unreliable and unfortunately this was to be the case again. Saying this serenata sent a full refund and made sure the flowers arrived the day after the stated delivery time which was an acceptable gesture under the circumstances. All in all I would use serenata again they were brilliant.
my mum was pleased with the flowers but she said he rang the bell and by the time she got to the door he was at the bottom of the drive the flowers were on the doorstep She is 88 so cant move so i should have put be patient instead of del next door if not in .i can understand you were very busy that day .
The Company is very good, but this time had a bit of trouble of getting the flowers to its destination. It wasn't your fault but I think a phone call would have been better if there was no access to the building.
I have used Serenata Flowers before and recipients have always said how beautiful the flowers were. From my point of view - booking is easy, tracking is great and the updates regarding delivery are amazing. Very, very efficient and professional.
Sister was thrilled with her birthday flowers. They arrived around noon so that was perfect timing. Thank you.
Have ordered another bouquet for 4th Jume but do not seem to have had a confirmation of that order.
Ours was an order placed at 10pm the night before, easy to do and notified quickly that it had been received. I was told the next day they were on their way and as soon as they had been delivered. So really happy with the service. Would use again.
Fantastic service from start to finish. Constant communication from the moment of buying to delivery. Would recommend highly!