Everything at your end was amazing, though I wish you would not use yodel for deliveries, second time I've ordered from you recently, second time I've had problems with them. This time I ticked "leave at door step if person is not home", the recipient lives in a flat, I hoped they would realise this meant use a neighbours buzzer to get into the building and leave at the flat door. But no, the flowers were abandoned at the roadside in front of the outer door, one of our neighbours found it and kindly moved it inside the door but it could just as easily been stolen or damaged. The ridiculous thing was the recipient was in the flat the whole time and if the driver had just buzzed the whole thing would have been avoided. Anyway, not your fault but I wish you would use a more reliable delivery service.
Easy to order, never any issues with delivery. Get sent a text to say your item has been delivered. I won't use any other company for sending flowers or gifts now. Also good value for the standard of quality
Ive used Serenata flowers.com several times and never been disappointed with the service. Recipients of the flowers sent have all been delighted with them and say they keep fresh looking for an a long time.
Excellent service,does exactly what it says. Have used for a few years now with only one problem which was quickly and professionally resolved.
Great communications via online service. Text telling me flowers were on their way, then another to say they had been delivered.
Service rating : Would have liked a confirmation email of my order but apart from that everything was excellent!
Product : Very yummy
Fantastic service, they keep you informed of the status of your order at all times and the flowers live up to the pictures on the website!