Service rating : The website and servic are very good the flowers arrived on time following a regulat text update on delivery progress.
Product : the flowers were very disappointing they well past their best, petals were brown and black in places. The buds of other flowers dropped off when being placed into a vase. Very poor quality. The whole bouquet was a poor reflection of that advertsied on the website almost to the point of being misrepresentation. I would not use Serenata again.
Service rating : I had never used a online service for sending flowers before but every thing worked out perfectly as you kept me informed at every stage I will used the service again.
Product : I was told the Twilight-Deluxe looked really lovely that I sent for the funeral arrangements.
Service rating : Serenata provide a really great service. The most important thing is that their flowers always arrive in perfect condition. I’ve used them several times now and will definitely use them again in the future.
Product : Flowers in great condition, looked like they did in the photo on the website. Good value for money.
Haven’t seen it as it was a gift. I hadn’t intended to include a card as I had already sent a card separately but something happened with website during my order - I lost it temporarily so in the end I was charged for blank card as at end I wasn’t given space for a message.
I've used Serenata many times and they've always provided an excellent service. The flowers have always been in good condition and time from order to delivery is really good too. I will definitely use Serenata in the future.
Service rating : My friend was out when flowers were delivered, but they were left in a secured and cool place
Product : My friend who received the flowers was delighted and said they were beautiful
I was extremely disappointed that the flowers for May Marshall were delivered on the day before her birthday, although I had stated that they were to be delivered on 11th September.