See my comment re contact with CS team. My only concern is that if I had been sending to someone who would not be expecting flowers or in the circumstances it was not appropriate to call and ask if they had received the flowers e.g. in my own experience as friends had sent flowers because my husband had passed away then what checks would be in place as I got no indication that my order had not been fulfilled at the second try.
Service rating : very prompt got a feed back when delivered.
Product : Not been over to see the flowers myself my daughter said they were beautiful, thought they may have been in a bouquet rather than a box ( thats what i believe thet came in ) but all good have saved your email address for future,
Used Comoany many times really disappointed with the courier used this time , rude ignorant man considering he was delivering to an elderly people's complex. I was alwaystaught manners cost nothing , don't let these people spoil your reputation
Service rating : Great, easy to use website. Very handy for myself as I work way from home. The flowers were of a high standard and they were delivered on time.
Product : The flowers were great, My wife loved them. It was a nice surprise for her when they bloomed the next day.
Great service all round. Communication 10/10 Price very good and quality of flowers great. Sent as a cheer up gift which was received by our delighted friend. Have used company a few times and very reliable.
Service rating : excellent flowers, delivery was fast and they lasted well.
Product : flowers were beautiful and lasted well.
Service rating : Easy to order and arrived on time.
Product : Flowers well presented and plenty of lily’s included in the bouquet.