I ordered some flowers for a dear friend and asked them to be delivered to Ambulatory care unit Peterborough hospital on a certain date . The flowers
unfortunately never arrived at the given destination at the hospital and the intended recipient never received her flowers. I emailed Serenata flowers to inform them that the flowers had not arrived and they replied immediately and we're extremely sympathetic and apologetic. They assured me they would chase up the florist delivery company and findout were the flowers had gone.
The process took about two days ,but during this period Serenata flowers kept me constantly updated. They offered me a full refund or a new delivery. I appreciate mistakes happen and although I was upset at the time I felt that Serenata flowers were extremely understanding and helpful and they made every effort to resolve the problem . I would definitely use the company again and I would happily recommend them to others
I loved the whole experience of choosing the right flowers for the occasion from a tremendous selection; getting a clear and accurate statement of the cost, enjoyed the simple form filling that was all that was required to place the order.Then I was delighted with the swift service and the excellent response from the recipient. Well done! I look forward to using your service again. George Gamlen in England.
never had anythink but excellent flowers, however i cannot get loyalty discounts because i can no longer get onto their site it does not recognise my email or password cannot get a password as they say my account does not exist
very bad business to do away with personal telephone contact
t and you can no longer telephone them
The delivery was excellent as usual. I was kept informed and the flowers arrived as scheduled. The arrangement was gorgeous and the flowers have lasted for ages which is lovely as they were for someone recovering at home after surgery. Being on special offer did not detract at all from usual high standard - I'll be using Serenata again.
I did not figure out how to add a message to the order. I did not want to buy a card or any of the extras, but for some reason I missed the chance to add a message. I did try to go back and edit the order once I had paid but that became difficult too so I gave up.
However, the flowers are great. Seems some of them are still in good shape two weeks later.
I would highly recommend SerenataFlowers The communication from when you order right up to when the customer receives the flowers is amazing. Very humorous and makes you smile with the comments. This is the 2nd time I have ordered from them and will continue to order in the future.
I liked the fact that I was kept in touch all the time about the delivery details so I knew that the flowers had arrived on the due date.
I did not see the flowers but the relative who received them said they were beautiful.
Fast and efficient service.
Thank you so much.
Wales is a historic, beautiful country within the UK. Visitors and residents alike have the chance to admire the breathtaking beauty of the Great Orme. The Great Orme is a limestone headland on the northern coast of Wales that was named after a sea serpent because of its shape, and the site is host to a wide variety of wildflowers and fauna. Wales is also home to Caernarfon Castle, built by King Edward I in the 13th century. A person could spend most of the day admiring the impressive towers of this ancient castle. Wales has gardens, churches that are centuries old, museums and many other sights that draw in visitors from all around the world. At Serenata Flowers, we are proud to fill orders and deliver flowers in Wales. Send flowers to Wales via our company and enjoy next-day delivery at no charge. We also provide free delivery of bouquets on Sundays. Furthermore, for an extra fee, we can deliver your flowers to a loved one in Wales the same day! Our customers appreciate the variety of options when they want fresh flowers delivered in Wales. Take a look at some other benefits of contacting our company the next time you want to send a bouquet of beautiful blooms to a loved one in Wales.
Flowers to Suit the Occasion
Do you have a friend in Wales who just had a baby? Maybe you have a relative in this lovely city who is celebrating a birthday, an engagement or a graduation. We have creative bouquets of flowers that can express your sentiments without need for words. A couple in Wales who is celebrating a wedding anniversary would be touched to receive a bouquet brimming with roses, carnations and Queen Anne’s lace. A new mother who opens the door to a gathering of pink roses, lilies and gypsophilia would certainly place it on her kitchen table to enjoy throughout the day. We also have a selection of bouquets that can convey your sympathy or let a friend know you are thinking about them during a difficult time. No matter what the occasion, we can provide the blooms as well as timely flower delivery. Wales residents are familiar with the imaginative bouquets created by our floral designers at Serenata Flowers.
Flowers Available by Type
Maybe you’d like to send flowers to a friend in Wales who is a real fan of pink gerberas. Or maybe you have an aunt or grandmother who absolutely loves purple freesia. Our company makes it easy for you to find a bouquet that features a particular type of bloom. We understand that many of our customers have a vision of the bouquet they want to send to a loved one in the UK. We are pleased to fulfil the creative vision of our customers!
Unlike other florists in Wales, we purchase our flowers directly from experienced growers the world over. We get colourful, fresh blooms and pass them along to our customers for cheap prices. We are able to keep our prices low because we don’t involve any flower shops in the process. When it comes to flower delivery, Wales residents get the best bouquets at reasonable prices.
Dependable Customer Service
‘Do you deliver flowers near me? Do you offer a guarantee? Can I learn about the status of my order?’ These are just a few of the enquiries we receive from our customers. We are happy to answer any questions you have via email, or you can check our frequently asked questions page for answers. We distinguish ourselves from other florists in Wales by giving you a high level of customer service. We want to maintain our reputation for prompt delivery of exquisite bouquets.