Very easy to use web site and the flowers were delivered as promised. An excellent service. I'd like to suggest though that it could be helpful that instead of advice given that the flowers had been delivered, could it be mentioned where or with whom, for example if they had to be left for example in a porch or with a neighbour as perhaps might have been suggested, or whether they were able to actually hand them to the recipient themselves.
I have used this company on a couple of occasions and have been very pleased with the service Serenata Flowers provide. From the web site design to delivery of the flowers - i can't fault it. One friend commented that she was very impressed with the way the flowers were packaged when delivered. The order status updates to my mobile were useful as i don't check my e-mails every day. I have recommended Sereneta to all my friends and family.
I don't think I've ever had such good communications from a company as I've had from Serenata Flowers. They were keeping me abreast of every move regarding the delivery and also offered me a small discount for being slow to get the goods there. It turned out they weren't but still gave the discount.
The recipient was very pleased with her flowers.
I don't know how long they've lasted, but all seemed good.
I haven't said excellent...as we all have room for improvement lol
I would use you again
First time I had used the service. Needed a florist that delivered within Hereford area. Recipient sent over a picture of the delivered flowers and they looked very nice. Recipient also reported that the bouquet lasted over one week.
The receipients received the flowers near the time scheduled. The packaging was damaged, your representative offered to take replace it with new but as the flowers were perfectly ok this offer was not taken up
Beautiful flowers sent to my daughter and son - in -law. they were delighted . I shall use again. So easy and quick to arrange on line. Delivered as requested with no problems