Beautifully arranged flowers that matched the web photo. Mum said that they lasted over 2 weeks and many friends commented that they were beautiful and natural, nit something over - contrived. Mum loved the balloon toom a sweet little touch. I loved the choice of extras that weren't overpriced either and added a personal finishing touch. Thank you very much and well done. No one I have asked has heard of Serenata. Perhaps some extra advertising would help. I am sure that you will reap the rewards!
the flowers were for my mother in law and did not manage to see them, but she was over the moon with the quality, and this woman is not one to mince her words! She also loved the cake and the candle and the delivery man was also very polite and friendly which is what I needed as she is in her 70's and I needed to know the delivery man was respectful. Thank you again.
Flowers were beautiful & very fresh. I sent them to a friend who had had major surgery & she loved them. Only yesterday (3weeks later) I had a phone call from her telling me the flowers were still as fresh as the day she recieved them & had outlived all the others she recieved. Very impressed & would definitely use Serenata Flowers again if the need arose.
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My friend was over the moon with the flowers - ï was impressed with the service and the way I was kept informed of when the flowers had been despatched and when they had been delivered. Great service. Will use again definitely.
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Had never heard of this company until I received a bouquet myself from them. I was so impressed by the quality and voucher that I used it to send some flowers to my friend and she too was delighted! The choice and ease of website along with the excellent delivery service was amazing!!!!!!
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Good service - kept informed every step of the way. My sister said the flowers she received were beautiful and she was very pleased. We use Serenata frequently and will continue to do so.
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Recipient was delighted with them when they finally arrived, slight compensation for distress caused by granddaughter apparently "forgetting" her birthday when nothing came on the day.
Flowers sent as a gift so only saw photo but looked good and were well received.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.