* This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.
Most recent reviews of this product
4.3 Total Reviews: 9662 Product: Twilight
It was a reasonable deal, but sadly I don't think as a customer, we get a true idea of general size. My main gripe was the limited choices of card to send with it. I ended up not sending one at all.I nearly spoiled the surprise as I was sending them to my girlfriend by asking if she had received anything & the flowers didn't arrive.
If using the text service, although useful to know its on its way is one thing, knowing they were delivered would be helpful too..
Thank you for helping me with my delivery requirements. I was being very particular and doing it all in a great rush and your helpfulness over trying to delivery the flowers at a time that worked was much appreciated. Thank you. I do hope this message links to my particular order so the people involved in arranging my order know their efforst were appreciated.. Thank you again. Julia Jones
It was a gift for my sister in law and my brother told me that she was in tears because of how beautiful the flowers were. I'll definitely be buying flowers from serenata again. It was my first purchase and I'm glad I chose them!
My daughter sent me a picture of the flowers as she was over the moon with them,
They were very fresh and beautiful colours and extremely good value for money.
Well-done detents flowers I have recommended you to friends and family.
This is my third transaction with Serenata and the feedback I have had from Friends and Family on the receiving end has been extremely good. I would certainly recommend this Company and definitely continue to purchase from them in the future.
My nan absolutely loved the flowers and I was so pleased they arrived in the morning and on her actual birthday which was on a Sunday. Nan loved them and for that I am so pleased and will continue to use this flower company again.
All the flowers in the arrangement were perfect except one rose. It had gone brown/bad where the stem joins the flower and the head had dropped off in the box. I guess this was a rouge one as all the others were perfect and the arrangement lasted well over a week. (11days)
I didn't see the products myself but my sister-in-law said the flowers were nice. I don't really know how honest she was though as she wouldn't have wanted to upset me further after the problems I'd had with the delivery. She probably would have said they were nice even if they weren't!
I tried to change the message on the greeting card.......I needed a login password and the site would not allow me to make one......customer service was useless......did not answer the question I raised.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.