l sent the flowers to my closest friend , she had had a small stroke only a couple
of days before sending the flowers. l tried a few sites for florists on the internet
particularly wanting good value and delivery the next day. The flowers did
go the next day and my friend photographed them as we were both interested
to see if they were fresh and as in the photograph on the internet.
She said they lasted longer than any before, the freesias were in bud
the roses perfect. l saw her yesterday and she asked for your name
What more can l say, excellent value, excellent next day delivery
Quick and easy to order. Flowers (Roses) delivered as promised and on time. Thought we had a problem when aunt called to say the flowers looked a little faded. Contacted Serenata Flowers who explained how they send out roses with the outer petals somewhat brown. to protect flowers in transit. Explained how to peel the outer petals off to show the roses at their best. (You live and learn something new each day). Very pleased with the flowers.
The recipients were delighted with the white roses. I was very impressed by the delivery service. I inadvertently put the wrong house number in the delivery details but the driver made a return visit the same day to the right house. As the flowers were to mark a bereavement, I really appreciated this. All communications were prompt and sensitively handled.
Service rating : The lady that took the order wa polite, helpfu and efficent.
Product : I only got to see one of the set of flowers i ordered. I was very very disappointed. There were 5 orange roses sat in cuttings of a xmas tree. 1 orange effect , 2pieces of cinammon. It had no smell. I wil not use this company again. £45, wasted!
I loved the flowers, this is the third time order from serenata. I got them for someone's birthday and they loved them the roses were really nice and yellow. The only thing is that the flowers did arrive a bit later in the day I would've preferred a bit earlier cause in the past they were delivered early in the morning.
The range of sympathy flowers to choose from where not the same as any other florist I looked at. These flowers have something extra, that extra splash of colour with the pink roses was very refreshing. Because they were different I hoped they would lift the spirits for a moment of the recipients......which they did.
First time I used them and found the service excellent. I had wrong house number and they emailed me. I found correct address and flowers delivered next day. My cousin who is recovering from a very long operation for cancer was delighted with the yellow roses.
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