Everything went to plan, fast efficient service, let down by delivery driver who delivered them upside down !!! Needless to say flowers not in water and we're dying, serenata were excellent in quick response and dealt with sending fresh flowers out to my elderly mum who lives a distance from me, went to visit this weekend and she said the roses were not such a nice colour in the second bouquet and didn't last long but the Lily's were gorgeous
Newcastle upon Tyne
excellent service, fast delivery good price of flowers
also flowers were brilliant just what i had wanted for the two mothers who are no longer with us but both liked their own different flower, lilies and roses these were perfect for our home and still going strong after all these weeks still in full bloom
The service was great, flowers were absolutely lovely. Roses died quick but they never last long anyway, the Lillie's lasted for ages though and because a lot of them were in bud, we had new flowers blossoming everyday! My mother loved them and the fact they arrived on Mother's Day was even better! They arrived on the day I put in and were nicely boxed, would definitely use this service again!
I bought Red Roses for my sister-in-laws 80th birthday
She resides in Winchester England and I live in BC Canada.
I rely on the recipient to give me an honest answer on how the flowers fare.
I was assured that they were 'smashing'.
I will use Serenata again when needed - without a doubt.
Thank you so much.
Service rating : The lady that took the order wa polite, helpfu and efficent.
Product : I only got to see one of the set of flowers i ordered. I was very very disappointed. There were 5 orange roses sat in cuttings of a xmas tree. 1 orange effect , 2pieces of cinammon. It had no smell. I wil not use this company again. £45, wasted!
The flowers arrived as ordered and were good quality. The recipient was very pleased with them. When we talked to her, over a week later, she showed us how they were still looking good (the lily part - the roses had died though).
first of all I would like to comment that the quality of the flowers
was fantastic. They stayed fresh for at least 10-12 days, then the
roses obviously grew tired :), but the rest stayed fresh for another couple of
days. My daughter was delighted!!
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