Quick and easy to order. Flowers (Roses) delivered as promised and on time. Thought we had a problem when aunt called to say the flowers looked a little faded. Contacted Serenata Flowers who explained how they send out roses with the outer petals somewhat brown. to protect flowers in transit. Explained how to peel the outer petals off to show the roses at their best. (You live and learn something new each day). Very pleased with the flowers.
Service rating : The lady that took the order wa polite, helpfu and efficent.
Product : I only got to see one of the set of flowers i ordered. I was very very disappointed. There were 5 orange roses sat in cuttings of a xmas tree. 1 orange effect , 2pieces of cinammon. It had no smell. I wil not use this company again. £45, wasted!
I loved the flowers, this is the third time order from serenata. I got them for someone's birthday and they loved them the roses were really nice and yellow. The only thing is that the flowers did arrive a bit later in the day I would've preferred a bit earlier cause in the past they were delivered early in the morning.
The range of sympathy flowers to choose from where not the same as any other florist I looked at. These flowers have something extra, that extra splash of colour with the pink roses was very refreshing. Because they were different I hoped they would lift the spirits for a moment of the recipients......which they did.
Service rating : The service was without anything to criticise.
Product : The choice of the colours of the roses for the bouquet was done as if it was not carried out by a florist. You cannot put pink, red and orange roses that close together. Sorry
I was struggling to find somewhere that would deliver flowers for my wife's 60th on a Sunday, but SerenataFlowers promised and delivered a beautiful bunch of red roses, they were in excellent condition and lasted 2 weeks. They helped my wife have a great day.
I ordered flowers for my mum. I live in Australia and was searching online for a florist near their home. I chose the scented sunshine as my mum loves yellow roses. Mum was delighted with them even I never expected for it to have 21 roses so thank you ***
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