I had received some flowers from serenata for my birthday a few weeks before and they were beautiful and lasted ages. So I thought I would order some as a surprise for my sisters 80th birthday. They were absolutely gorgeous and great value at Â£30. When I went to see her, you could smell the freesia's as soon as you went in the house. Although the roses and freesia have died off, she still has the lilies which smell so sweet. Thank you.
The flowers arrived and looked too tight and as if they were past their best. I was going to write to relay this.
Having arranged them and waited a couple of days, rather than deteriorate they improved and improved, lasting for many days and opening up into a beautiful bunch of red roses.
So thank you for a really very pleasant surprise!
Service rating : The lady that took the order wa polite, helpfu and efficent.
Product : I only got to see one of the set of flowers i ordered. I was very very disappointed. There were 5 orange roses sat in cuttings of a xmas tree. 1 orange effect , 2pieces of cinammon. It had no smell. I wil not use this company again. £45, wasted!
Always a great service - a little disappointed with this particular bouquet - roses were beautiful, other flowers not such a good colour- too dark for the roses more purple than lilac as per the image
nice shades of pink half of the flowers were in bud but quickly developed into bloom but the roses were over by the second day and had to be removed which was a pity as they were for a 40th wedding anniversary they were still a nice bunch of flowers and value for money was good
Service rating : The service was without anything to criticise.
Product : The choice of the colours of the roses for the bouquet was done as if it was not carried out by a florist. You cannot put pink, red and orange roses that close together. Sorry
I thought the flowers were lovely but my daughter ,the recipient felt the roses looked a bit brown at the edges --the delivery process is terrific
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