The range of sympathy flowers to choose from where not the same as any other florist I looked at. These flowers have something extra, that extra splash of colour with the pink roses was very refreshing. Because they were different I hoped they would lift the spirits for a moment of the recipients......which they did.
I wanted to have my own choice of flowers 1.e. 18 pink roses. I was pleased with the service
After a rocky start as the courier kept saying that my flowers had been delivered when they hadn't. I did eventually receive them and I was delighted. The pink roses were beautiful and I still have them after 3 weeks and they still look lovely.
Delivery was good, on time as promised, but the Pink Roses had a type of dried out burning mark around the edges of the petals which makes me think that they had been frosted as a result of being left in an unheated warehouse overnight prior to delivery or maybe kept in a deep freeze which was too cold
I have had flowers delivered to me many times over the last year from your company but I was disappoint on the arrival today, I believe these should have been delivered on Saturday or Sunday and not today. Two of the pink roses had their head snapped. I would still recommend you to friends and family as this is the first disappointment and previously your service has been excellent.
No-one knocked when delivery arrived (as I was in with my parents visiting hence delivery date) but found box outside back door and mum opened them.
Lilys were unopened and look nice with green and white however the 6 pink roses looked very tired - a little disappointing!
Happy with punctual delivery and good communication though. I did send them message with feedback and later they asked me to send photo however by this time I was returning to London. I didn't want to bother my parents with photos etc shame they don't trust customers so probably won't use again.
Happy I had not paid full price!
Paul Whitworth (Order no:215438688)
Service rating : The website could be clearer with a positive ’confirmation’ when order is finalised
Product : Some of the pink roses were ragged at the edges, otherwise a lovely bouquet
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