Something elegant and refined for the sugarspun sweetie who always looks up to you… something stylish and fun for the girl who you’ve always admired… yes, she can sometimes be a perfect pain, but the perfect sister deserves the perfect flowers.
This was ordered for my sister, who was ill. She phoned to say that the flowers were 'wonderful ' beautiful selection with lots of colour. Thank you. I ordered the flowers by phone --not Internet ---The only negative comment is that I chose not to include a card with the order and when she received them, there was no information to say who had sent them other !!!! If I had been informed of this, I would obviously have included one I feel this should be inclusive in the order ( which was so from other similar companies ) or explained to me. Other than that comment, I was very satisfied and will certainly use your service again.
The flowers were nice , just the wrong colour.........I ordered liac blue/creamy white as thats what the picture of the bouquet showed. It matches my sister colour scheme at home. My sister recived bright yellow and red flowers but hey...she was just happy to get flowers, so end of story. On the plus side they delivered on the day they were supposed to so overall they did an ok job. Had the colopur remotely matched the illustration shown on the order sheet, this would have read excellent.
The flowers were lovely but were delivered to the wrong address, the info said they had been delivered in the afternoon - my brother was in all the time and my sister in law said they were not there when she got in from work which is when she should have had them. In the end she was told they had been sent as they were not there in the early evening and I was about to chase this up- a shame as the surprise of being sent flowers was spoilt
Flowers are excellent. They seem to use Yodel a lot and I'm afraid that Yodel are often poor. If the Yodel service is good the flowers arrive in excellent quality and on time, otherwise occasionally you can be let down.
I'd still rate them good. I'd use them for my mother and my sister but not for a friend as I've got used to where it works and where it doesn't.
I think there is a good selection of flowers on offer & the web site is user friendly. If I had any point to pick up on is that a wider selection of more 'personal' cards would be nice. I fully appreciate Serenata is a flower site but to have the option of choosing cards for auntie, sister, brother etc to be delivered with the flowers would be the icing on the cake!.
I ordered flowers which said, 'sent today' just before Christmas. paid and then was told they would be sent two days after- the 27th. They were for my bedridden sister. But as always the flowers were lovely and she was very happy. But please.be carefull when you say when flowers will actually be sent? Otherwise no complaints as your flowers are always lovely, and usually on time.
After a bit of a bad start when tracking my order and it showing as delivered I rang my Sister to ask if she was pleased with them an was told she hadn't RECIEVED them.made me look bad and had to try find out what had gone wrong. Eventually they were delivered about 4 hrs later I presume as a RESPONCE to my EMail.
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