Send sympathy flowers and express your deepest condolences. On such a sad occasion, it is important that you let your relative or friend know that you are thinking of them and that they have your love and support. Have sympathy flowers delivered anywhere in the UK, 7 days a week.
Service rating : I have used your service twice during the last week. Both recipients were overjoyed with their flowers. They were delivered exactly when and how I wished. However, there was some confusion over one of the addresses resulting in my having to put my bank details in twice. Now I am worried if I shall be charged twice for the same delivery or my sister ending up with two bunches on different days.. You have notified me of their despatch several times on different days. I have contacted your Help line but not received a reply.
Product : I chose two different bunches of flowers, both were in sympathy ,one for the death of a friend’s mother the other regarding the death of two of my sister’s pets, a cat and dog. My sister was in absolute rapture over her spring bunch. She described it in detail to me and it sounded beautiful. I may even consider sending myself a bunch to help cheer me up during this dreadfully cold weather!
Service rating : I can only comment on the ease of placing my order, the wide range of flowers available, seemingly good value for money and how efficient the service seemed to be in terms of notifying me when the flowers left the building and when they were actually delivered. Unfortunately, my recipient wasn’t in when they tried to deliver so I just hope she received them and that they were ok by the time she got home (but obviously this is no fault of Serenata flowers)...
Product : Unfortunately the flowers were sent in sympathy and as yet I’ve not heard back from my friend so I don’t actually know what she thought of the bouquet - hence the ’not tried yet’ rating. I’ll give more feedback if/when she mentions them...
I would like to thank Nicola in the customer services team and the local florist for progressing this as I had unfortunately ordered the wrong type of flowers for a funeral (sympathy flowers) and it was not guaranteed the card and flowers would arrive in time. Nicola and the local Florist exceeded my expectations by ensuring the the flowers and card arrived in plenty of time for the funeral last Monday and my daughters were really pleased with them - these were for their Auntie's funeral (on their Dad's side) so I wanted it to be right for them. Everyone thought they were lovely and the card too.
Thanks ever so much
This was my first visit to Serena Flowers website and initially, I was impressed by the choice of flowers available and the efficiency of the delivery process. However, I did have the following difficulties with the site itself: - 1) finding out exactly how to register as I was not guided to my account automatically after ordering 2) when asking for help about this from customer services, I did not find their response was of any help to me. I finally managed to gain access to my account by requesting a renewal of my password. (?) 4) I was disappointed when my message in the sympathy card was not deleted as requested - please see "Sympathy Card " below
Service rating : Really pleased with the service. Easy to use on line service, delivered when requested and recipient said the flowers were beautiful. Only comment I would make is that I liked the email from Serenata saying the flowers had been delivered, it was funny, but although the flowers I had chosen weren’t sympathy flowers they were for my mum for the first anniversary of my Dad’s death. I did find the email really different and funny but I don’t know if everyone would. Having said the service was first class, my mum loved the flowers and I will definitely use Serenata again.
Product : My mum emailed and phoned to say the flowers were lovely.
Overall good. However: 1. They sent a saccharine message saying (to paraphrase) ’ if your ears are burning then it is because [recipient’s name] is thinking of you because they just got our lovely flowers’. I suggest a message such as this is not appropriate given the flowers were sent with a sympathy card owing to a bereavement (which they knew). 2. The mobile website and the full website have a ’contact us’ function that doesn’t display the contact form properly on an iPad or iPhone (so I couldn’t tell them the above)
Service rating : The online ordering process was very simple and straightforward. I revived notification throughout the process all the way up to the point of delivery.
Product : I was very disappointed that there was no card enclosed with the flowers. I had specifically requested that a small card be placed with the flowers sending my sympathy to the recipient however it was only when I went around to their house later on that week that I discovered that no card had been enclosed saying who they had been sent from.
Send condolence flowers to let your loved ones know you are thinking of them at such a sad time. Choose from sympathy flowers with free next day delivery at SerenataFLowers.com. Compassion and consolation are much needed if you or your relatives lost a loved one. At a time of mourning you can send sympathy flowers to express your sincere condolences. Send a sympathy bouquet with delicate pink tones or opt for classic white arrangement with roses or lilies. A delicate blend of white flowers with soft lilac or purple tones will be also suitable to show your understanding at a difficult time. Order sympathy flowers online at SerenataFlowers.com and we can deliver them next day in timely manner. They will show your relative or friend that your support, empathy and love is available to them. Death of a relative or friend is a very difficult to deal with. Your loved ones will appreciate all the support and help they can get. Make sure they know they can count on you in difficult times by arranging a delivery of sympathy flowers and card by post or courier.
When to send Sympathy Flowers? Sensitivity with timing is important. You don't want to do it too quickly, as the family will be overcome with grief. On the other hand, you can't wait too long because the gesture might lose it's real meaning. The standard sympathy etiquette suggests that ideally you should send sympathy flowers a week or two after the funeral. After that the initial shock and chaos passed. You can send them to the home of the bereaved family, to let them know "I'm thinking of you". If you're worried that you will send flowers too late, you can always explain yourself in a note that you've just heard about the sad news and didn't want to leave out your sincere condolences.
What flowers are appropriate to express your sympathy and condolences? Florists will guide you and help you choose the right bouquet of sympathy flowers. UK's sympathy etiquette will guide you to use white lilies or roses, but here is nothing that should prevent you to send a colourful arrangement. That will help to celebrate the life of the deceased in a joyful manner. It will also provide a much needed diversion from the grim atmosphere after funeral services and remind the family to keep looking forward. At SerenataFlowers.com you can choose from a carefully selected range of sympathy flowers that will meet the protocol. Our flowers will speak a thousand words, especially when it is difficult to find the right words on your own.
What flowers for funeral are appropriate for delivery in UK? You can't go wrong with white roses or lilies. If you prefer something long lasting, you can choose planted roses or orchids. They are elegant, lasting and will be a reminder for the bereaved family that their loved ones are there to support them in difficult times. Instead of gift, you can also offer your own time and support. Let the relative or friend know that you are available when they need you.
What's the difference between Sympathy Flowers and flowers for funerals? You can give sympathy flowers to the family of the deceased, they are smaller flower arrangements, bouquets or baskets. It is your way of expressing your deepest condolences to the family and extending your offer for support and help. You can send or bring funeral flowers to the place of the funeral service, and not to the home of the deceased family. They come in shape of wreaths, casket flowers, cushions and other. They are usually larger and made for this occasion only. They should never send them directly to the grieving family. If you want to send funeral flowers, make sure you find out the exact place and time of the funeral and get the flowers delivered by post or courier in advance.
I don't know what to write on a Sympathy card! No problem at all. We have a wide selection of sympathy and condolences messages you can include on our free greeting card. We know how difficult it is to express your feelings on such a tragic occasion and we are happy to help with crafting the most sincere condolence messages.
Where can I have sympathy flowers delivered in UK? You can send flowers from SerenataFlowers.com, as long as you order by 10pm we will make sure your flowers are delivered the very next day. We understand that at such sad occasion, the last thing you want is deal with flower delivery service and florist asking you a million questions. We have designed a whole range to make the process as smooth and as easy as possible. That way you can concentrate on the more important things – providing your support and love to the bereaved family. All of our sympathy flowers are delivered with free delivery anywhere in the UK.