You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Delivering flowers is our speciality at SerenataFlowers.com. Our florists online can create the perfect bouquet and deliver it to any address in Halewood the next day. Simply browse our selection of flowers online and pay using our secure payment system. We will then make sure your gift reaches its destination as fresh and as beautiful as you expect from a premium quality flowers delivery service. It's so simple to say 'I love you' to someone special in Halewood - just browse our selection and let us do the rest.
Flowers are a special part of all our lives, whether we have a garden full of blazing blooms or a single rose in a vase. They even have their own language, with different blooms meaning different things. Want to say 'I love you' or 'happy anniversary'? We can help. Our skilled florists in Halewood speak this floral language fluently, and by picking your flowers online from SerenataFlowers.com, your floral message can be delivered to any location in Halewood, whenever you want.
Glorious gladioli, fabulous ferns and charming carnations - our florists can take any fresh flowers and create wonderful bouquets and posies to send to any address in Halewood. All it takes is a few clicks and our florists online will do everything else for you. Simply choose from our selection of beautiful blooms and a florist will create and deliver your gift the very next day to any location. Our florist delivery service is fast, efficient and we only ever use the very best flowers to send the perfect posy to your loved one. Or why not trust our skilled craftspeople to create a unique bouquet for you?
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
