You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Experience the charm and beauty of Loughton, England, with Serenata Flowers' premium and reliable flower delivery service. Located just a stone's throw away from nearby towns such as Epping and Chigwell, Loughton is the perfect place to surprise your loved ones with stunning bouquets handcrafted by Serenata Flowers. Our talented florists are inspired by the picturesque scenery and atmosphere of Loughton and its surrounding areas. We pride ourselves on offering a seven-day-a-week free delivery service, ensuring that your thoughtful gifts arrive just when you need them.
At Serenata Flowers, we are committed to providing the highest quality blooms sourced fresh daily from top growers and farms worldwide. As the closest flower service in Loughton, we ensure that our flowers are shipped the same day they arrive, guaranteeing maximum freshness and vase life for your bouquets. While we don't offer same-day delivery, our next-day delivery service ensures that your loved ones receive their beautiful flowers promptly.
As a forward-thinking florist in Loughton, Serenata Flowers is dedicated to sustainability, utilising minimal packaging and striving for environmentally conscious practices. Our commitment to eco-friendly operations has led to being awarded the Best Letterbox Flowers by The Independent in 2023. Feel confident in choosing Serenata Flowers, knowing that your purchase not only delights the recipient but also contributes to a greener tomorrow.
Nestled amongst charming neighbouring areas, Loughton serves as the perfect inspiration for Serenata Flowers' stunning bouquet designs. Our arrangements suit a wide range of occasions, from Birthdays and Anniversaries to Thank You, New Baby, Congratulations, Get Well, and Romance. Our expert florists incorporate popular flower varieties such as roses, peonies, gerberas, sunflowers, and lilies to create breathtaking bouquets that capture the essence of Loughton and its surrounding regions.
Our dedicated flower delivery service in Loughton operates seven days a week, ensuring that your heartfelt floral gifts arrive just when you need them. Though we don't provide wedding or event flowers in Loughton, rest assured that our talented local florists are ready to assist with your bouquet needs.
As a trusted florist in Loughton and the broader England area, Serenata Flowers is committed to customer satisfaction and sustainable practices. When you choose our flower delivery service, you can trust that your loved ones will receive beautiful, fresh bouquets that bring joy to their lives and demonstrate your thoughtfulness. Experience the Serenata difference and let us help you create unforgettable moments with our stunning floral arrangements.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
