You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Nestled in the picturesque heart of the Wye Valley, Ross-on-Wye serves as the perfect backdrop for the enchanting service offered by Serenata Flowers. As a leading florist in Ross-on-Wye and the surrounding areas, our impeccable flower delivery service caters to nearby towns and villages such as Ledbury, Monmouth, Newent, and Hereford. With our expansive delivery coverage, including relevant postcode areas and districts, Serenata Flowers ensures that sending beautiful bouquets to your loved ones is always a seamless experience. More importantly, we take great pride in our seven-day-a-week free delivery service, making your special moments even more memorable.
At Serenata Flowers, we understand the importance of trust and quality when it comes to gifting fresh blooms. As the closest flower service to Ross-on-Wye, our flowers are sourced daily from top growers and farms worldwide. Although we do not offer same-day delivery, our fast and efficient service ensures your flowers are shipped the same day they arrive, allowing for next-day delivery and guaranteeing maximum freshness and vase life.
Serenata Flowers is dedicated to sustainability, as demonstrated by our minimal packaging and our 2023 accolade of 'Best Letterbox Flowers' from The Independent. We are committed to delivering high-quality products while reducing our environmental impact, making us the go-to choice for eco-conscious customers in Ross-on-Wye and beyond.
The charming town of Ross-on-Wye, along with its connections to nearby locales, serves as the inspiration for our exquisite bouquet designs. Our flower arrangements are perfect for a variety of occasions, such as Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, or Romance. At Serenata Flowers, we take pride in offering a diverse range of stunning flower varieties, including roses, peonies, gerberas, sunflowers, lilies, and more.
Our commitment to customer satisfaction is evident in our seven-day-a-week flower delivery service in Ross-on-Wye and its surrounding areas. While Serenata Flowers does not provide wedding or event flowers in Ross-on-Wye, we recommend reaching out to our talented local florists who can assist in making your special day unforgettable.
With a strong dedication to customer satisfaction, Serenata Flowers has established itself as a trusted and reliable florist in Ross-on-Wye and across England. Our sustainable practices, coupled with our exceptional flower delivery service, make us the ideal choice for all your gifting needs. Experience the difference of Serenata Flowers – your premier destination for exquisite flower arrangements in Ross-on-Wye and the UK.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
