There was an issue with the delivery as it didn't arrive on the day intended. But having looked further at the delivery details online found out the delivery rate paid didn't mean it was on the actual date requested. This was not clear when placing the order with the deal from Amazon.
There was an issue with lack of clarity with the amount being paid as I bought a coupon which paid Seranata in full but I added my credit card details as requested which asked for a full payment . I had to telephone both Amazon and Seranta to check this out as it appeared that I had paid twice.
When I finally managed to sort out how to order, as I used an Amazon voucher, the form filling was easy enough as I was sending these flowers to a friend. I ordered mid afternoon for next day, and they arrived in the morning, very good service.
Brilliant help, as I was trying to use the Amazon discount link which went badly wrong, They got it all sorted out and delivered a beautiful bouquet. They were contactable and gave a good personal service
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