You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Once you've picked your blooms, it's time to get them delivered. SerenataFlowers.com can ship flowers to any address in Sinfin thanks to our easy and fast service. Simply pick and click from our fabulous selection, pay using our secure online payment method and we'll take care of everything for you. Our skilled florists will create a beautiful bouquet for you and send it to the destination of your choice in Sinfin with our next-day flower delivery service. Our florist service offers a seven-days-a-week service, delivering fresh, fabulous flowers and gifts with your own special message.
Online, any time – SerenataFlowers.com gives you the chance to order a beautiful bouquet from the comfort of your own home, and have it delivered the next day to any address in Sinfin. Our online flowers are always accessible 24/7. Browse throught our wide selection of bestselling floral arrangements and our florists online in Sinfin will turn your order into a beautiful display of fresh flowers for someone special. In fact, it's so easy to order flowers online, why not treat yourself for a change?
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
