You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Send flowers to any address in Matson and we'll arrange for a next-day flower delivery for you. Our online flower delivery service makes it even easier to send flowers. Simply choose your bouquet and we'll take care of everything for you. At SerenataFlowers.com, we only work with florist delivery services in Matson who are skilled experts, so we can guarantee your flowers arrive looking fabulous and as fresh as the moment they were picked. Our convenient ordering system allows you to arrange flower delivery 7 days a week, even from the comfort of our own bed.
When was the last time you ordered a bouquet of flowers to deliver to a friend in Matson while sitting on the bus? Or relaxing on your sofa at home? Thanks to flowers online from SerenataFlowers.com, you can now celebrate a birthday or anniversary, send some get well soon flowers or just tell someone you love them with glorious flowers. Our florist online service makes it so simple to send flowers in Matson. All you have to do is browse our online selection of blooms, pick your favourite and pay using our secure payment methods and we'll deliver your fresh flowers the next day. It's that easy!
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
