You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Welcome to Serenata Flowers, your one-stop destination for exquisite flower arrangements and dependable flower delivery services in Hounslow and its surrounding areas. Nestled in the heart of West London, Hounslow is a vibrant community that serves as a bridge between prestigious towns and villages such as Chiswick, Isleworth, Richmond, and Feltham. With our vast coverage spanning a range of postcode areas and districts, we pride ourselves on our seven-day-a-week free delivery service, ensuring that your special moments are always accompanied by the freshest blooms.
As a trusted local flower delivery service in Hounslow, Serenata Flowers is committed to providing only the finest floral arrangements. Handpicked daily from the best growers and farms around the world, our flowers are shipped the same day they arrive to ensure next-day delivery and maximum freshness and vase life. While we don't offer same-day delivery, you can rest assured that our closest flower service will never compromise on quality.
Serenata Flowers is dedicated to protecting our planet, which is why we use minimal packaging without sacrificing the beauty and freshness of our flowers. Our commitment to sustainability has earned us the prestigious accolade of Best Letterbox Flowers from The Independent in 2023.
The rich cultural heritage and natural beauty of Hounslow and its neighbouring areas inspire Serenata's bouquet designs. Our flowers are perfect for all occasions, whether it's Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, or Romance. Choose from our wide selection of flower varieties, including roses, peonies, gerberas, sunflowers, lilies, and more, to find the perfect bouquet for your loved ones.
At Serenata Flowers, we understand that life's special moments don't always fall on weekdays. That's why we offer flower delivery services in Hounslow seven days a week, ensuring that you always receive the freshest blooms no matter when you need them. While we don't provide wedding or event flowers in Hounslow, our network of local florists can assist you with all your floral needs.
As a leading florist in Hounslow and across England, Serenata Flowers is committed to delivering exceptional quality and customer satisfaction. Our sustainable practices and unwavering dedication to providing the freshest blooms make us the ideal choice for all your flower delivery needs in Hounslow and the broader UK. Trust Serenata Flowers to bring a touch of elegance and beauty to every occasion.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
