You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Welcome to Serenata Flowers, your premier destination for flower delivery in Orkney, Scotland. As a picturesque archipelago rich in history and culture, Orkney serves as the perfect backdrop for our exquisite floral creations. With a vast selection of beautiful arrangements, we ensure your floral needs are met, whether you're in Kirkwall, Stromness, or any of the nearby villages. Our free seven-day-a-week delivery service extends to postcode areas KW15-KW17, guaranteeing customer satisfaction in the breathtaking Orkney Islands.
Proudly serving as the closest flower service in Orkney, Serenata Flowers is built on a strong foundation of trust and quality. While we don't offer same-day delivery, we prioritise freshness above all else. Sourcing our flowers from top growers and farms worldwide, we carefully curate and ship our arrangements the same day they arrive to ensure next-day delivery and maximum vase life. As a trusted local flower delivery service, Serenata Flowers guarantees fresher and longer-lasting blooms in Orkney.
Serenata Flowers is dedicated to preserving the pristine beauty of Orkney and the environment at large. Our commitment to minimal packaging and sustainable practices has earned us The Independent's 2023 Best Letterbox Flowers accolade. By choosing Serenata, you're not only supporting a sustainable business - you're also leaving a smaller footprint on the environment.
The charm of Orkney, embedded in its rich heritage and connections to nearby areas, plays a vital role in inspiring our bouquet designs. Our floral arrangements are perfect for various occasions, including Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, and Romance. Choose from our collection of roses, peonies, gerberas, sunflowers, lilies, and more to brighten someone's day.
At Serenata Flowers, our seven-day-a-week flower delivery service ensures that our Orkney customers never miss out on life's most precious moments. While we don't currently provide wedding or event flowers in Orkney, we recommend reaching out to local florists who may be able to accommodate your needs. With our expertise as a leading florist in Orkney, you can rest assured that your flower delivery will be handled with care and professionalism.
In conclusion, Serenata Flowers prides itself on its commitment to customer satisfaction, its role as a trusted florist in Orkney, and its dedication to sustainable practices. Our exceptional service extends not only to the enchanting Orkney Islands but also to the broader region of Scotland and the UK. Trust Serenata Flowers for an unparalleled floral experience in Orkney, Scotland, and beyond.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
