You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
In today's fast moving world, anything that makes your life easier has to be a bonus. So buying flowers online is the easiest and fastest way to send a special gift to someone. After all, who has the time to spend hours trudging up and down high streets in Kinmel Bay, when all the flowers you need are right here online? Our skilled florist online can create a fabulous floral display for any occasion, and our next-day delivery is all part of our convenient pick and click service. Sending flowers in Kinmel Bay couldn't be easier – simply log on to SerenataFlowers.com.
Flowers are a special part of all our lives, whether we have a garden full of blazing blooms or a single rose in a vase. They even have their own language, with different blooms meaning different things. Want to say 'I love you' or 'happy anniversary'? We can help. Our skilled florists in Kinmel Bay speak this floral language fluently, and by picking your flowers online from SerenataFlowers.com, your floral message can be delivered to any location in Kinmel Bay, whenever you want.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
